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The Talent & Retention Co.
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From Insight to Impact

Building Safer Recruitment and Retention That Lasts.

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THEMATIC RETENTION AUDIT

Retention is not just about keeping staff; it is about understanding why they stay.


Our Thematic Retention Audits explore the lived experience of your workforce, drawing insight from staff voice, leadership practice, and everyday operations. We identify the factors influencing stability, engagement, and culture, from supervision and workload to morale, progression, and communication.


You receive a detailed thematic report outlining strengths, risks, and actionable priorities, helping you enhance what already works well and address what holds teams back. These insights not only support workforce stability but also strengthen your marketing, reputation, and recruitment messaging by showcasing a positive workplace culture.


Each audit aligns with CQC Quality Statements and Ofsted inspection principles, integrating directly into your service improvement plan to evidence impact, measure progress, and drive sustainable change.

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90-DAY TEAM STABILISATION PLAN

For providers ready to turn insight into measurable improvement, our 90-Day Team Stabilisation Plan transforms findings into focused action.


We work in partnership with your leadership team to co-create a targeted plan addressing agency reliance, engagement, supervision, and workforce culture. With structured checkpoints and consultancy support, we help you implement changes confidently, monitor impact, and build accountability across your service.


This plan can follow on from a Thematic Retention Audit or be commissioned independently to accelerate progress. Outcomes align with your service improvement plan and support stronger CQC and Ofsted results through visible workforce stability.

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PERMANENT RECRUITMENT

 

Quick fixes do not solve workforce challenges in care. That is why our recruitment process goes deeper than job descriptions or short-term cover.

Using our three-phase, trauma-aware interview framework, every candidate is assessed for values, resilience, and real-world capability to ensure they can thrive in regulated care environments.


As part of this process, we explore how candidates:

  • Respond to safeguarding concerns and manage disclosures
  • Understand that behaviour is a form of communication, recognising triggers and responding with empathy and curiosity
  • Demonstrate adaptability and emotional resilience under pressure
  • Empower those they support and build lasting trust
     

This approach delivers more than just successful placements. It creates long-term workforce stability, reduces agency reliance, and supports stronger CQC and Ofsted outcomes through values-led, trauma-aware, and sustainable recruitment.

Start Your 90-Day Plan
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ONGOING RETENTION PARTNERSHIP

  

Improvements achieved quickly still need to be sustained. Our ongoing retention partnerships provide the continuity and external perspective needed to maintain progress and embed long-term change.


Through quarterly reviews, advisory support, and leadership coaching, we help you sustain momentum, prevent regression, and address workforce challenges before they develop into inspection risks or financial strain.


We work closely with leadership teams to review data trends, staff feedback, and engagement indicators, ensuring improvements translate into measurable cultural change. Each partnership adapts to your evolving needs, helping you stay responsive and proactive in a shifting care landscape.


This partnership strengthens workforce retention, reduces reliance on short-term fixes, and supports continuous improvement aligned with CQC Quality Statements and Ofsted inspection principles. The result is a stable workforce, a stronger reputation, and a service that continues to improve over time.

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